Contact

How Can We Help You?

Owned and operated by My Tinyology, we welcome your questions about tiny homes, ADUs, and everything compact living.

We typically respond within 24 hours on business days
Ways To Connect

Choose Your Preferred Channel

Email
support@mytinyology.com
Within 24 hours
Phone
(555) 000-0000
Mon-Fri, 9 AM - 5 PM EST
Common Questions

Frequently Asked Questions

How long does shipping take?

Once your order is placed, handling takes 1 to 3 business days. After that, transit time is typically 5 to 8 business days within the Continental U.S. You will receive a tracking number as soon as your order ships.

How much does shipping cost?

We offer free shipping on most orders within the Continental U.S., excluding Alaska and Hawaii. Once your order is confirmed, you can track delivery progress right from your email confirmation.

What is your return policy?

We offer 30-day returns on eligible items. If something does not work for your space or meet your expectations, please refer to our Return Policy page for full details on how to start a return.

Can I exchange an item for a different model or size?

Exchanges are handled through our returns process. Check our Return Policy for complete instructions.

What types of tiny homes and ADUs do you offer?

Our collection includes eco tiny homes, off-grid model houses, backyard suites, and modern ADUs. Each option is designed with thoughtful space planning and clean, contemporary aesthetics to make compact living feel open and comfortable.

How do I choose the right tiny home or backyard suite for my property?

Consider your available outdoor footprint, intended use, and local zoning requirements. Our product pages include detailed dimensions and layout information to help you find the best fit. Feel free to email us for personalized guidance.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

Send A Message

Drop Us A Line

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Tiny Home Questions
ADU and Backyard Suite Inquiry
Shipping and Delivery
Returns and Exchanges
General Question
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment To You

Prompt Responses

We aim to answer every inquiry within one business day so your project keeps moving forward.

Secure Shopping

Your personal information and payment details are protected with industry-standard encryption at every step.

Thoughtful Guidance

Our team is ready to help you find the right tiny home or ADU for your space and lifestyle.

Reliable Delivery

Free shipping on most orders within the Continental U.S., with tracking provided from the moment your order ships.